New technology enables advanced estimation and total loss workflows
WESTLAKE, Texas and TORONTO, October 5, 2021 / CNW / – Solera | Audatex (Canada), a global provider of risk and asset management software and services for the automotive, fleet and real estate ecosystems, announced that Gore Mutual Insurance (Gore Mutual) is the first Canadian insurer to deploy Qapter Estimating, Solera’s revolutionary AI-based estimation platform.
Reaching out to insurance companies around the world, Gore Mutual is the first Canadian insurer to use Qapter to assess vehicle damage to improve customer service. Qapter is the Solera | Audatex (Canada) Next-generation browser-independent estimate and total loss workflow platform for personnel, repair shops and independent assessors. At its core, Qapter enables stakeholders to do their jobs more efficiently, with an intuitive user interface designed for the needs of modern repair and complaints operations.
âQapter is generating huge efficiencies for our customers who already use it around the world,â said Michel Caron, Vice President of Sales, Solera | Audatex (Canada). âThese efficiency gains are mainly due to the precision of the estimate from quality data. Like other companies using Qapter, we know that Gore Mutual and its collision repair partners pay particular attention and want both precision and efficiency. We are delighted to provide them both. “
âAs we continue to evolve our ClaimCare programMT program, the customer should be at the center of every decision we make. Qapter allowed us to quickly and accurately assess damage and communicate with our network of auto repair shops, brokers and customers, âsaid Neil weir, Vice President of Claims, Gore Mutual. âUltimately, we want to make the complaints process as smooth as possible and get the customer back to their vehicle quickly. Qapter allows this, especially because data flows seamlessly through our Guidewire Cloud system.â
âQapter has the world’s most comprehensive database in the industry,â added Caron. “It’s no secret that Gore Mutual has big plans to grow its business volume and Qapter will allow Gore to manage this growth in claims volume for years to come.”
About Gore Mutual
Built on a solid financial foundation for over 180 years, Gore Mutual Insurance Company is one of the from Canada first damage insurance companies. Situated at Cambridge, Ontario, we are a Canadian mutual company, with over 500 employees focused on delivering exceptional insurance products and services to clients. In 2019, we launched our Next Horizon strategy â a 10-year plan â to transform Gore Mutual from a mid-sized regional carrier to a nationwide insurer with more than $ 20 million invested in talent and technology.
We continue to strengthen Canadian communities through the Gore Mutual Foundation. Over the past 22 years, we have donated over $ 10 million to over 790 charities.
Solera is one of the world’s leading providers of technology and data intelligence solutions serving the vehicle lifecycle ecosystem. Across four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet – Solera is home to many leading brands in the vehicle lifecycle ecosystem including Identifix, Audatex, Dealersocket, Omnitracs, eDriving, Explore, cap hpi, Autodata and others. Solera’s innovative solutions enable smarter decision-making through software, enriched data, proprietary algorithms and artificial intelligence that come together to deliver insights to our customers and accelerate business results. Solera serves more than 235,000 global customers and partners in more than 100 countries. For more information visit www.solera.com.
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SOURCE Solera Holdings, Inc.
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