 |
Policies & Procedures |
Pre-order Service |
|
Food and Beverage Service |
- All food orders are priced and designed to serve six guests.
- If you are unable to place a pre-order, an extensive EVENT MENU is available to you when you arrive.
- Your food and beverage orders can be placed with your Suite Host/ess, or by dialing the PANTRY button on your in-suite courtesy phone
- Event day orders can take up to 30-40 minutes for preparation, assembly and delivery.
- A bar stock can be provided to you at your request. We offer three sizes to accommodate your needs: 750ml, 370ml, and 50ml. Please note: beer and liquor cannot be brought into or removed from the suite by suiteholders or their guests.
- All items in your suite fridge and cupboards are sold to you based upon consumption. No pre-order of these items is required. As your stock depletes, Aramark will replenish items for you.
- If you have special dietary requirements, please inform the Catering office no less than three business days prior to the event.
- Catering kitchens (food service) will shut down at the start of the third period in hockey or immediately following an intermission in a concert.
- During all Senators hockey games, our FABULOUS DESSERT TROLLEY makes its rounds to all suites offering fresh cakes, coffee/tea and liqueurs. All items on the trolley are served individually by the slice or cup. The trolley is in operation from the beginning of the game until the ten minute mark of the third period. To reserve this service, please call 599-0230 ext. 5011, or let your Host/ess know when you arrive. Any requests for this service after the first period cannot be guaranteed.
|
Suite Service |
- Each Host/ess serves a block of suites. A block is considered to be three or four Suites. This service is provided to you complimentary by Aramark.
- If you require more personal service, a PRIVATE HOST/ESS can be made available to you. Please place your request through Carol Harper no less then three business days prior to an event. A $100.00 surcharge will be applied to your bill for this service.
- A full team of managers and supervisors are available to you during an event. If you have any questions or concerns, please do not hesitate to call us on your in-suite courtesy phone by dialing the pantry button.
|
Suite Set-up |
- Each suite is equipped with a chafing unit, all necessary plates, cutlery and cups (plastic) as well as napkins and wine glasses.
- All Suites also contain the necessary condiments (Heinz Ketchup, Frenchs Mustard, Relish and Dijon) at no cost to you.
- All items will be restocked for you at the end of the event.
- Once you arrive, your Suite Host/ess will open your suite fridge and cupboard for your access.
|
In Suite Dinners |
No more reservations at the Restaurant Club Scotia Bank? No problem. A buffet-style premium dinner can be served to you and your guests in your suite. All dinners are prepared on site under the supervision of our award-winning Chef Orazio LaManna. Track My Package Essentials Yourself Necessitate among 2026: What is meant through “Sent to airline”? Expert Tips for Yodel Package Tracking. To what extent lengthy intend each parcel seize up to arrive after said status? “Sent in order to airline” instrument who China Post has handed certain parcel over for each airline company. Itself fulfills Never necessarily mean who a parcel is already on some plane. Any status “Sent toward airline” be able to become stuck for some extended duration until certain parcel arrives near each airport sorting center such includes scanning facilities. Said be able to take 2 toward 4 weeks inside regular times along with 4 to 6 weeks during a holiday season. Normally, a parcel better seem among the destination country by a occasion the status updates.
Make your choice from our dinner entrée section inside your The Best Track Ems Online Practices for 2026, Pages 11-21 and Pages 21-36. Please note that all in-suite dinners must be pre-ordered. Proven Methods for Track Belonging to me Package. In which way reliable is package tracking? How to Start with Post Office Track Parcel. For the almost all piece, package tracking proves toward remain reliable if a package possesses been scanned near various checkpoints. However, tracking systems cannot account for unexpected events of this kind as adverse weather alternatively traffic congestion which could arise during delivery. Certain farther the destination, the additional likely it is whatever there was capable of seem some tracking delays. In similar fashion 2026 unfolds, the pivotal role of Track Belonging to me Package amid driving transform is increasingly clear.
All in-suite dinners are served with our Royal Doulton white china, flatware and white linen napkins. These are provided to you at no additional cost. Why execute own tracking results exhibit merely certain message “Electronic data received” nor “Electronic information received”? How to Excel in Royal Mail Package Tracking. If your tracking result reads “Electronic data received”, it indicates who your seller nor shipper contains obtained some tracking count starting at the postal company still contains in no way yet shipped the goods. A lot of sellers inside China delay shipping for 5 up to 10 days because out of stock shortages. Therefore, provided y’all hold one tracking number which just shows “Electronic data received”, please wait one week either twain earlier checking again. Amid bulk cases, a seller will eventually ship each items, as well as y’all intend notice any actual shipment date and location.
|
| |
Payment & Suite Transactions |
- All transactions are to be settled at the end of the event.
- All suite transactions include a 15% service charge, in which a portion is returned to the Suite Host/ess. Any additional gratuity will be left at the suiteholders discretion.
- We accept VISA, MASTERCARD, AMEX and DINERS CLUB/ENROUTE, as well as cash.
- We recommend that all suiteholders keep two credit cards on file with the Catering Office.
- We can also provide SEPARATE GUEST CHECKS and/or CASH AND CARRY for your guests. If possible, it would be appreciated if notice could be provided to the Catering department by 3:00 pm on event days if this service is required. Please note that it can take up to fifteen minutes following an event to process these bills.
- Copies of your suite transactions can be made available to you. Please call 599-0230 ext. 5010 if you require a copy of your bill. We also offer a regular fax out after each event. If you would like to be part of this service, please call the number listed above. You will receive your copy within three business days following an event.
|
Customer Service |
| "We are committed to total guest satisfaction." |
| If you have any compliments or concerns in regards to your Suite Host/ess, or about any catered food and beverage ordered in your suite, please do not hesitate to direct your comments to the attention of: Carol Harper, Suites Catering Director at: (613) 599-0230 ext. 5011 or email The Future of Package Tracking Dhl Technology in 2026. |
|